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Teya Help centre
  • Teya Developer

Welcome to Teya's help centre

We're creating resources and articles to answer your questions and help you get the most out of your Teya products and services. 
Your Account

Your Account

Learn how to verify your identity, manage your account, and change your personal details

Business Management

Business Management

Learn how to manage and use your B-Online, Teya Business, and Business Portal accounts

Customer Support

Customer Support

Need help? Find all the ways to contact us by email, phone, or live chat or make a complaint

Billing

Billing

Get help with your invoices and fees

Card Payments

Card Payments

Accept card payments in-store

Joining Teya

Joining Teya

Learn how to get started with Teya and order your new card machine

Settlements

Settlements

Learn how to find your settlements, settlement reports, and any related troubleshooting guides

Deliveries and Returns

Deliveries and Returns

Find everything you need to know about Teya card machine deliveries and returns

Storyous by Teya

Storyous by Teya

Currently only available in Czechia and Slovakia

Online Payments

Online Payments

Learn how to set up virtual payments with Teya

Business Account

Business Account

Learn how to get started, manage, and troubleshoot your Business Account

Teya Tap

Teya Tap

Learn how to get started, use and troubleshoot Teya Tap

Cash Advance

Cash Advance

Learn how to apply for a Cash Advance with Teya

Payment solutions
A card machine from people who care. Accept all major payment methods, send payment links and, get paid faster.
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Teya Services Ltd. is registered in England and Wales with the company number 12271069 and the registered address Third Floor, 20 Old Bailey, London, EC4M 7AN, United Kingdom. Teya Solutions Ltd. is authorised by the Financial Conduct Authority under the E-Money Regulations 2011 [Reference no. 978181] for the provision of payment services and issuing of electronic money.