Teya Tap

Getting started with Teya Tap

​ Note: Teya Tap is currently only available for Android devices. Read more on the App permissions and device compatibility article.​ ​ Teya Tap is a convenient and flexible way for you to accept payments using your own Android smartphone. Teya Tap, available on the Teya Business app, allows you to

Teya Tap - Troubleshooting

These troubleshooting articles offer tips in case you experience problems with accepting payments by using Teya Tap, or experience problems with the app itself. Payment failure troubleshooting Get support on these most common payment failure reasons: Declined cards Network errors Location not found

Teya Tap Pricing

How much does Teya Tap cost? Teya Tap is a way to take payments that uses your smartphone as a card reader. This means that you won’t need to purchase upfront or pay a subscription for a physical card reader, but you’ll rely on your smartphone instead. ​ If you already have a Teya card machine If yo

Teya Tap - App troubleshooting

If you notice your Teya Tap app isn’t working the way you expect, these tips will help you quickly get back to accepting payments. Update your Teya Business app to the latest version Open Google Play and look for Teya Business app. Check if the app status is set on “Update”; if yes, click on it. Tro

Teya Tap - Payment failure troubleshooting

There are several reasons why a payment might fail. Here are some of those and how to solve the problem. ​ Tapping on the right spot Your customers might find it difficult to tap their card or phone correctly on yours, and therefore a payment might not be taken. We suggest you to follow the tutorial

Teya Tap App Permissions and Device Compatibility

Which app permissions does Teya needs and why? When you enable Teya Tap for the first time, we’re asking you to allow Teya Tap to access your phone location, camera and Do Not Disturb mode (this last being optional) - here’s why: ​ Location - for regulatory and security reasons, we use your location

Teya Tap Safety & Security

Is Teya Tap secure? Yes, Teya Tap is a secure and reliable method for accepting payments through your smartphone. Teya Tap technology uses encryption to protect payment data, and tokenization to ensure that the actual card number is never transmitted, making it useless if intercepted. When your cust