Teya Tap - Troubleshooting

These troubleshooting articles offer tips in case you experience problems with accepting payments by using Teya Tap, or experience problems with the app itself.

Payment failure troubleshooting

Get support on these most common payment failure reasons:

• Declined cards

• Network errors

• Location not found

App troubleshooting

If your app is not working properly, find solutions:

• Troubleshoot your mobile device

• Update the app

• Delete/Reinstall the app

• Force quit the Teya Business app