Business Account

Using your Teya Business Account troubleshooting

Having trouble using your Business Account? Find answers to frequently asked questions below. Anything not covered? Check out our troubleshooting articles on using your Business Account cards or all things transactions, transfers, settlements, and refunds. If you still have any questions, please con

Business Account Limits

To keep your money safe, we’ve set specific limits on certain actions. We’ve made them flexible enough that you shouldn’t have to worry about hitting them. Do you feel your business is outgrowing the limits? Contact our Customer Support via +44 1283 896 876 or help@teya.com – we’ll do our best to in

App fraud reimbursement claims

The Payment Systems Regulator is introducing new protections from October 7, 2024 - designed to help protect you from Authorised Push Payment (APP) fraud. As a Business Account user, these new rules ensure that if you fall victim to an APP fraud scam, you could be reimbursed for your loss, up to £85

Safeguarding of Merchant Funds - Business Account

How does Teya ensure that customer funds are not misused? Teya is an Electronic Money Institution authorised by the Financial Conduct Authority, and as such, is subject to strict regulatory requirements, including extensive safeguarding obligations. This includes opening separate bank accounts for s